Here’s a question you never thought you would ask yourself five years ago: Should I buy my mattress online? The answer would most probably have been no.
The answer is simple. You spend about one-third of your life in bed and what you sleep on is a very personal and important part of your life. Another thing is that you can’t test the mattress when you order online. There’s simply not enough incentive to do it.
Wrong – firstly, buying a mattress at a bricks-and-mortar store is a hassle. You have to drive out there, avoid irritating salespeople and when you do find a suitable mattress, you have to wait for it to be delivered. And many people have picked up on that and have decided to try out the online option and surprisingly there are many happy customers out there.
But for our purposes, let’s have a look at the pros and cons and ultimately you can decide after having read this article if you are willing to give it a go.
You will know what you are looking for
Now, you may think that this is a bizarre thing to include in the positives. Strangely enough, it isn’t because customers that bought online are far more knowledgeable on the subject matter than those people that went to a store. The latter group relies one hundred percent on the salesperson for information. The former will have gone to a website like mattressmatchers.com/ to do their research.
It’s no hassle whatsoever
You’ve done your homework and know what type of sleeping surface you want and where you want to buy it. All you need to do now is click the purchase icon and enter your payment details, and you’re done. As promised, the following day your mattress is delivered.
Phew – You didn’t have to drive, haggle with a salesperson and navigate your way around a cavernous store and still you are sleeping like a baby.
E-tailers offer great discounts
You can sometimes save up to 20 to 30 percent if you buy online.
Great customer service
Online retailers go out of their way to make you happy. Not only are their websites easy to navigate and the buying experience is simple, but also the aftersales customer support is excellent. Companies like Rest Right Mattress are known to have amazing customer service. Let’s put it another way; they really don’t want a one-star rating so if you don’t like your mattress, they will do their utmost to get you a replacement.
You get nice long trial periods
While most traditional sales channels offer 30-day trial periods, you will get a whopping 100 days if you shop online.
What do you do with the old one?
If you purchase the old-fashioned way, the chances are far larger that you will be able to get rid of your old mattress when the delivery team arrives with the new one. E-tailers do not have this service.
No touchy feely
Sure, you got the 100-day trial period online but had you bought in-store, you could’ve tested a whole bunch of mattresses beforehand.
There’s more DIY
The bricks-and-mortar option includes a team that builds everything up. Ordering via the internet means that you have to do all of the work yourself. Remember those fun moments assembling an Ikea cupboard with your loved one? He or she is mostly probably still growling at you when you both stare at the offending item you built together.
Buying in-store has the whole shebang
Usually, the store will have everything from the bed frame to the pillows and duvets. It’s just easier as an all-in-one option. However, many e-tailers like Caspar are starting to offer accessories.
Summing up, all there is to say is that it is up to you. Both avenues have their advantages and disadvantages. Your mattress is the most used piece of furniture in the house, so make sure you are comfortable with the way you bought it.